Contact Us
Contact Uraju
We value every inquiry. At Uraju, the premier app platform, we are committed to precise, timely, and courteous communication. Reach us through the channels below, and we will respond with clarity and professionalism.
General Inquiries
For questions about accounts, partnerships, billing, or general information about Uraju, please use the following contact channels:
- Support email: [email protected]
- Online form: uraju.com/contact
We respond to general inquiries with our standard level of service, ensuring you receive a precise and helpful reply as quickly as possible.
Developer Submissions
Uraju welcomes proposals from developers seeking integration, app submissions, or collaborative opportunities. To ensure a comprehensive review, please include:
- Full developer or organization name and a primary point of contact
- Target platform(s) and intended audience
- Concise description of the app or integration and its value proposition
- URLs to project page, repository, or product page
- Technical details: authentication, APIs, SDKs, and any required permissions
- Notes on privacy, security, and data handling compliance
Submit materials to: [email protected] with the subject line “Developer Submission.†Our Partnerships Engineering team reviews submissions and will respond within the timelines described below.
Response Times
Uraju is dedicated to transparent, predictable engagement. Typical response expectations are:
- Acknowledgment of receipt: within 1 business day
- General inquiries: initial substantive reply within 2–3 business days
- Developer submissions: initial assessment within 5–7 business days
During peak periods or for complex matters, you will receive ongoing updates as your case progresses. Our standard business hours are Monday–Friday, 9:00–17:00 UTC, excluding major holidays.
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